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Customer Testimonials

What our customers say about us really matters. We are very confident about the quality of our software, and we always go the extra mile to ensure that implementations run as smoothly as possible and that the right level of ongoing support is always available. Our customers clearly like the way we do business…

"Nizza Recruitment Group provide specialist recruitment services for the engineering, construction, operations and maintenance industries in the Asia Pacific region. We have been a customer of Voyager Software since 2007 and throughout this time have always found the technical support and projects team extremely helpful, professional and courteous. Since we started using Voyager I can say that it actually helps my team to place candidates faster. I would go further and say that Voyager actually helps us to be overall, more efficient and this leads to increased revenue."

Carmelo Briguglio, Director, Nizza Recruitment Group

"After a year’s break from the recruitment industry Voyager quickly helped me get up and running. Gagan and Tim have been available on the phone for me whenever I’ve needed them and as a result of their speedy installation and thorough training session, I’ve been able to utilise the Voyager system to find some excellent candidates already that are expected to turn into job placements - just after a couple of weeks after going live"

Michael Gabka, Director, Michael Gabka Pty Ltd

"There are lots of great features but best thing about Infinity for me is definitely the search facility. It is now far faster, far more flexible and far more accurate, helping us to identify the right candidates more quickly and easily."

Richard Adamthwaite, Sales Director, Required IT

"When taking the plunge with a new Software solution it is essential to ensure the functionality you require gives you an edge over the competition. For us compliance is no luxury, it’s essential, as is speed – bringing them together is a recipe for success. Voyagers VDQ! solution has ensured we’re able to work extremely quickly yet remain complaint and diligent. It was essential that we found a software partner which supports the specialist supplier we are today, but also allows us to change our operation as we expand into other sectors, which may have different requirements and legislative issues. Recruitment never stands still; it’s why I love it so much. It’s been great to see our speed and enthusiasm for Recruitment matched by Voyager’s support for our staff. They’ve helped us become a force in our sector. Whilst there is never a good time to change software, Voyager took the time to truly understand our requirement. Better still was their ability to offer a unique solution, configured to our business, and recognised us for the business we will be in 5 years, not just the fresh business we are today. They also broke the speed barrier in getting us up and running."

Robert Bowskill, Managing Director, Bowskill International Recruitment (www.bowskill.co.uk)

"Key for me was that we chose a solution which supports the specialist supplier we are today, but also allows us to add the flexibility to change our operation as we expand overseas and into other sectors. "

Leon Leschinsky, Search firm Albert Cliff Recruitment

"I chose Voyager as our recruitment database when I set DMA Recruitment up 8 years ago and the reason for the choice initially was that voyager seemed very straight forward to use, now we have grown we have all become very dependent on voyager and I would not have a problem recommending to others."

Charlie Beaumont, Managing Director, DMA Group

"Voyager's range of solutions means that I was able to select a solution which is truly a perfect match for our business. Key for me was that we chose a solution which supports the specialist supplier we are today, but also allows me to add pay and bill and additional functionality that I will require as my business expands. Recruitment never stands still, it’s why I love it so much. There is never a good time to change software, and Voyager was one of the few suppliers that took the time to truly understand my requirements today and in the next few years. It was great that they were able to offer a unique solution, tailored to our business and, unlike some others recognise us as the business I will be in 5 years, not just the fresh business we were at the outset."

Louise Kelsey, Director, LAK Locums

"I would like to say how impressed I’ve been so far with the service and product your company offers. I worked previously for a large multination in Construction recruitment and used another software product all that time so moving to something new was always going to be a strain.

I set up my own agency 4 months ago and have nothing but praise for your business. From the initial sales demo and set up process, through to the training with Debbie (who I constantly ask silly questions) to the ongoing support from the tech guys. Double thumbs up. As an IT novice leaving the comfort of a business with a large IT department was always a little worrying but your team have made the transition painless and continue to seemingly “drop everything” when I call with an issue. Please pass on my thanks and keep up the sterling work."

Simon Girling, Director, Girling Jones

"Our investment in time and effort to choose the best solution was matched by their time and effort to help us get the most from it. I can honestly say that the Support Desk are excellent, the Account Management team, specifically Annelies, is a real asset and we’ve been treated with respect. We’re extremely happy with the services and support Voyager offer they’ve gone the extra mile to make it work."

Zaph Memon, Managing Director, Provide Medical/Infinite Locums

"Recruitment is a people business and tracking our communications with customers and clients centrally has ensured we’ve continue to stay ahead of the competition. The Recruitment industry has just two assets, their people and their knowledge – Voyager joins the two together. It is imperative to source the best Recruitment Technology and the Best Recruiters – we work with the best in the field"

Glyn Rees, Managing Director, reesmarx europe

"Having worked for a large recruitment business with a different database solution, when we set up our new business, we assumed that we would end up using the same product. However, after just one call to Voyager, we were so impressed with their customer service that we decided to look into their product a bit more. Throughout our whole due diligence process Voyager stood out as offering a fantastic product, but more importantly to us, a far superior customer care programme, which we have found to be flexible, responsive and very supportive. The people we have dealt with have been fantastic, including Catherine and Paul in the sales team, Ian Garrett in the technical team and Chanie Ravenscroft in training. We would have no hesitation in recommending the Voyager product to anyone else."

Samantha Baker-Mediratta, Director, Baker Creed

"Recruitment isn’t a complicated business but many systems out there try and make it that way. I can honestly say that Voyager are the only company that seem to write software for the Recruiter ensuring my staff can focus purely on billing. Highly efficient software with an even more efficient support desk."

Andrew Michelmore, Director, Byron Finance

" I just wanted to offer an endorsement for Voyager (Version 3 especially!), as the product is of a very high standard. It saves a huge amount of time, is straightforward to use, and has made my life immeasurably easier.

Additionally, the product training provided was enjoyable at the time, however six months on we can see retrospectively how thorough and relevant the training plan was. It has been a difficult time in the recruitment market in general and all suppliers have had to really justify their value. However Voyager has stood up to scrutiny, and we hope to remain customers for a long time."

Helen Nutton, Head of Recruitment, Micross Recruitment 

" We needed a flexible and reliable recruitment system to replace our previous web-based solution. We selected ‘Virtual Voyager’ which offers superb functionally and gives our staff 247/365 access to the information they need.

Voyager also now manages our timesheets and invoice generation via their Mid-Office product and we have plans to upgrade to their Online-Timesheets offering."

Amechi Howe, Managing Director, Red10 Ltd 

"Using Voyager's Mid-Office product, not only have ATR streamlined our business processes and reduced costs, we have also reduced the amount of bad debt on our sales ledger through effective credit control. Something that was almost impossible before we used Mid-Office! It’s exactly what you need in the current climate"

Darryl Fordham, Director, ATR Group 

".... many thanks to you & your colleagues for achieving the impossible & getting the system set up with in such an amazingly short time scale.   ... you surpassed my expectations, please pass on my thanks to everyone involved.

In short, in the space of less than two hours, I have familiarized myself with the system better than I had with **** in over 2 years!  Staggering!"

Jayne Brockwell, South West Staffing Ltd 

“Our experience with Voyager's staff, the product, etc. has been nothing other than pleasurable from the word go.”

Karen Jones, Law Choice Recruitment

Support Testimonials

"I would like to acknowledge and thank Greg for his support during our recent move to a terminal server and upgrade. At all times he was helpful, knowledgeable and did everything possible to minimise our downtime, keeping us informed all the way. I do so wish that our other service providers acted like Greg!"

Christine Threlfall, Business Development Manager, NCR Purchasing and Supply 

"I just wanted to drop you an email with regards to Andi on Support. I have had a couple of issues with Voyager over the last 2 weeks and Andi has been helping out. He resolved all my issues and went the extra mile to show me a more effective way of creating a mailshot. It's not often you get a helpful support desk when dealing with a software company, but you guys have managed to prove it can be done! Thanks again to you and your team"

Dave Cook, Managing Director, National Locums 

" Thank you so much to your amazing support team. Always helpful, friendly and answer questions quickly and more importantly sort out any issues straight away."

Julie Cook, Director, Match IT Recruitment 

“Service has been the best I have used not only in your industry but across the board. One word 'brilliant'.”

Paul Keane, About Group

“I would like to point out that John Payne has been fantastic help...and I would like him to get some recognition for that. To be fair, the team on the whole are great to deal with. Thank you all for your help!!”

Sally Smith, Langley James

“Just thought I'd drop you a line to say that the Customer Service received from your team has been superb. Your staff seem to have a personality which is rare in customer service.”

Felicity Anderson, PC Executive Search

Training Testimonials

“We recently took up training course session with Voyager as we were basically using the system as an address book. After a day training with Voyager I went back and trained the sales team on how to use Voyager to its full potential, this included send all emails via the system ( which logs everything that goes in and out of the building), how to create mail templates to send out for mailers/interview confirmations and much much more!

Using Voyager in this way has saved us masses of time which is normally taken up with administration. This means that this time the consultants have saved can be spent on selling!

Knowledge is power and even the simple techniques have made significant changes to our day to day jobs which I would most definitely recommend to other users”

Laura Camper, Recruitment Training and Development Manager, star medical

“[The training was] An extremely valuable day well spent. As an early stage business your software will greatly assist us reach our business goals”

Jerry Allen, Director, Graduate Rubix

“Before we started our training we had a meeting in person with our trainer to discuss the gaps in our knowledge and decide what we would be covering on our three days. This meeting enabled us to discuss how our business works and what we wanted to achieve from the database, and ultimately our training. It meant that we knew that the trainer knew about our business and our staff to make sure that our training was as productive as possible. The trainer guided us through the database, what was possible and how we could better use the system before we started our training. The trainer settled into the team, and I knew that the training that would be conducted would be as if it were conducted by a member of Finlay James staff with the understanding I would expect of my own staff.

The training itself was enjoyable and interesting. All the staff were amazed that there was so much of the database that we weren’t using properly. They went back to their desks enthusiastic to have a go and make more money.

I didn’t realise that the database was so flexible and how I could adapt the ways I use the system to make it fit better with my process. The staff now feel as though they have been given a new database of candidates to work with, and couldn’t wait to call the new names that they found (that had been on the database all the time). This is the beginning of smart searching, and wasting money on finding CV’s again online for candidates that I already had on the database. I can’t wait to get started!”

Mark Neilan, Director, Finlay James

“Morgan Law believe in investing in their staff and have a policy of sending our new starters to Voyagers offices for training as part of our induction. Staff always come back brimming with knowledge, enthusiasm and prepared for the job”

David Morgan, Morgan Law

“Wow - what a difference to be able to use the system to better effect, it saves so much time.... thanks for your patient training.”

Fiona Vennbrook, Purple House Recruitment

“Anne was a very clear and concise trainer. This was the best software training I've ever had.”

Louise Aston, Director, Royle Recruitment

“Training was very clear and concise.  The trainer was patient and explained very well - also fun, but very efficient.  Not a minute wasted!  Excellent, definitely would use again.”

Lorraine Hall, Consultant, Remarc Technologies Ltd.

“The training was delivered in a very clear and well structured format.  Excellent trainer - Everyone is really fired up and ready to give it their all!”

Jo Green, Director, Aubrey Long Recruitment

“The trainer very quickly established our specific needs and exactly tailored the pace and content of the training to suit.  Her depth of the product knowledge was very good and we have found the day extremely useful.”

David Peel, Services Manager, Siemens Plc - Insight Consulting Ltd

Implementation Testimonial

 “I have been in contact with members of the team in order to complete new installations and some upgrades, and have been very impressed by the professional and helpful manner of all the staff that I have liaised with! They have been exceedingly knowledgeable about the software and incredibly efficient when carrying out the work via remote connection.”

Ben Beer, Systems and Network Engineer, Key People Limited

Data Conversion Testimonial

“The install and transfer of data went very well. The support team in Voyager were always available and quickly got any situations sorted promptly. The data conversion was handled very well, we were in constant contact with Voyager and we got constant updates as to what was happening, timeframes etc.”

Brian Hoffman, Director, Meghen Group